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Safety information

Your safety comes first.

Pepti is a prescription-based telehealth platform — not a research-use-only peptide seller. Treatment is only made available after a licensed provider reviews your information and determines it's appropriate for you.

Reviewed by a physician licensed in your state
Screened for contraindications before approval
Dispensed by FDA-registered pharmacies

If at any point during treatment you experience a serious reaction, contact your healthcare provider immediately or call 911.

How we keep treatment safe

Three safeguards behind every prescription.

Licensed-physician review

Every prescription request is reviewed by a physician licensed in your state. A provider — not an algorithm — decides whether a treatment is appropriate for you, based on your intake, history, and any lab work.

Contraindication screening

Your intake screens for medical history, current medications, allergies, and conditions that would make a treatment unsafe. Incomplete or inconsistent answers can result in a request being declined.

FDA-registered pharmacies

Prescriptions are dispensed by independent, state-licensed pharmacies, including FDA-registered 503A compounding pharmacies. Compounded medications are not FDA-approved.

Before you start treatment

An honest, complete intake is the single most important thing you can do for your own safety. Your provider relies on what you share to decide whether a treatment is right for you.

Disclose all current medications, supplements, and prior reactions — including anything you take occasionally.
Tell your provider if you are pregnant, planning to become pregnant, or breastfeeding.
Share any history of cancer, thyroid disease, pancreatitis, gallbladder disease, kidney or liver problems, or mental-health conditions.
Follow the dose, schedule, and administration instructions your provider gives you — do not adjust them on your own.
Store and handle your medication exactly as directed, and never share it with anyone else.

About compounded medications

Many Pepti treatments are compounded at FDA-registered 503A pharmacies. Compounded medications are prepared for an individual patient based on a prescription and are not FDA-approved — they have not undergone the FDA review process for safety and effectiveness for a specific use. A licensed provider determines whether a compounded treatment is appropriate for you, and results may vary from person to person.

When to seek emergency care

Stop and call 911 if this happens.

Stop your medication and seek immediate medical attention — call 911 or go to the nearest emergency room — if you experience any of the following:

!Signs of a serious allergic reaction: swelling of the face, lips, tongue, or throat; trouble breathing or swallowing; severe rash; fainting; very rapid heartbeat.
!Severe, persistent abdominal pain (possible pancreatitis), with or without vomiting.
!A lump or swelling in the neck, hoarseness, or trouble swallowing.
!Severe or persistent vomiting, diarrhea, or signs of dehydration.

GLP-1 medications

Taking semaglutide or tirzepatide?

Read the full Important Safety Information — including boxed warnings, contraindications, and side effects for Zepbound®, Wegovy®, Mounjaro®, and Ozempic®.

GLP-1 safety info

Report an adverse event

If you experience a negative side effect from any medication, tell your prescribing provider. You may also report side effects to the FDA directly: call FDA MedWatch at 1-800-FDA-1088, or visit www.fda.gov/medwatch.

To reach Pepti, use our contact page.

We're here to help

Questions about your treatment?

Talk to your healthcare provider, or start a free assessment with a pepti-network physician.

The assessment process available on the [pepti] website asks a series of medical questions, and the answers provided are reviewed by an independent licensed physician affiliated with our partner physician network. The licensed providers have established exclusionary criteria, and the answers provided determine if the individual is screened out of eligibility for treatment. The licensed clinicians retain the sole decision to prescribe peptide therapy and other compounded medications to patients. Treatment may be denied at the physician's sole discretion. If a prescription is not approved, you will not be charged for the medication.

Pharmacy Providers. [pepti] is a technology platform and is not a healthcare provider, pharmacy, or prescriber. All medications offered through the platform are compounded by independent FDA-registered 503A or 503B compounding pharmacies based on a valid prescription written by a licensed physician for an individual patient. Compounded medications are not FDA-approved as products. The active pharmaceutical ingredients used by our partner pharmacies are sourced from FDA-registered facilities. Compounded medications may not undergo the same testing or quality control as commercially manufactured FDA-approved drugs.

Results vary. Results from peptide therapy and other compounded treatments vary based on individual factors, including age, weight, medical history, adherence to the prescribed protocol, lifestyle factors, and physiological response. [pepti] makes no guarantee of any specific outcome. Statements about peptide therapy and compounded medications offered through the platform have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Product images. Product photographs and renderings shown on this website are for illustrative purposes only. The appearance of vials, packaging, labeling, and other materials you receive may vary and is determined by the dispensing compounding pharmacy.

Off-label use.Many peptides offered through the platform are prescribed for off-label use. “Off-label” means the medication is being prescribed for a use, dose, or patient population that is not specifically approved by the FDA. Off-label prescribing is legal and common in U.S. medical practice when supported by clinical experience and judgment.

Mailing & shipping. Pepti currently dispenses prescription medication to patients in Florida and Texas. All orders ship in unbranded, tamper-evident packaging via expedited delivery from our partner compounding pharmacies. Temperature-sensitive medications ship with insulated packaging and ice packs. Shipping is included at no additional cost. We do not currently ship medication outside Florida and Texas, internationally, or to APO/FPO addresses.

Not for emergencies. [pepti] is not designed for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. For urgent but non-emergency medical questions, contact your primary care provider or use an urgent care service.

No doctor-patient relationship with [pepti]. Your use of the platform does not create a doctor-patient relationship between you and pepti LLC. A doctor-patient relationship is established only between you and the independent licensed physician who reviews your intake and prescribes your treatment. The physicians who use the platform are independent contractors and are solely responsible for the medical care they provide.

Prescription medications. All prescription products require a valid prescription from a licensed healthcare provider. By using the platform, you acknowledge that you are at least 18 years old and that the information you provide is true, accurate, current, and complete. Providing false information may result in inappropriate treatment recommendations or denial of service.

Cosmetic & wellness products.Certain products offered through [pepti] — including skincare, hair care, body care, supplements, men's grooming, sports recovery, and sexual wellness products — are cosmetic or dietary supplement products, not prescription medications. These products do not require a prescription and are not reviewed or prescribed by a physician. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Results vary by individual. Consult your healthcare provider before starting any new supplement or topical product, especially if you are pregnant, nursing, or taking other medications.

pepti LLC · Delaware Limited Liability Company · 131 Continental Dr, Suite 305, Newark, DE 19713 · For media or partnership inquiries, email hello@hellopepti.com. For patient support, email support@hellopepti.com. For privacy and HIPAA inquiries, email privacy@hellopepti.com.