Emergency Disclaimer

Last updated: May 18, 2026

pepti Is Not for Emergencies

pepti is a non-emergency telehealth platform. It is not designed for, and must not be used for, medical emergencies or urgent medical situations.

If You Are Having an Emergency

If you are experiencing a medical emergency — including but not limited to chest pain, difficulty breathing, severe allergic reaction, suicidal thoughts, or any life-threatening symptom — call 911 or go to your nearest emergency room immediately.

Urgent but Non-Emergency Concerns

For urgent medical questions that are not emergencies, contact your primary care provider or visit an urgent care center. Messages sent through the pepti platform are not monitored in real time and should not be used to communicate time-sensitive medical needs.

Mental Health Crisis

If you are in emotional distress or thinking about harming yourself, call or text 988to reach the Suicide & Crisis Lifeline, available 24/7.