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— FAQ

Common
questions.

Everything you need to know about peptide therapy with [pepti].

Still have questions? Talk to us

Peptides are short chains of amino acids that act as signaling molecules in your body. They can support recovery, anti-aging, immune function, and more. Our peptides are pharmaceutical-grade and prescribed by licensed physicians.

Yes. All medications prescribed through [pepti] are legally prescribed by US-licensed physicians and compounded at FDA-registered 503A/503B pharmacies in accordance with federal and state compounding regulations. Availability of specific peptides may change based on evolving FDA guidance.

Yes, and we handle that for you. When you complete your assessment, a licensed physician reviews your information and writes a prescription if appropriate. It's all included in your plan.

Most patients report noticeable improvements within 2-4 weeks. Results vary depending on the peptide, dosage, and individual factors. Your physician will set realistic expectations during your consultation.

Peptides are generally well-tolerated. Some patients experience mild injection site reactions. Your physician will review all potential side effects and ensure the treatment is appropriate for you.

Yes. There are no long-term contracts or commitments. You can pause, change, or cancel your subscription at any time from your account dashboard.

Your peptides are compounded at a licensed 503A/503B pharmacy that meets FDA standards. Each batch is tested for purity and potency before shipping.

Absolutely. We are fully HIPAA-compliant. Your personal health information is encrypted and never shared with third parties.

It depends on your goals. Our free assessment will help match you with the right peptide, and a licensed physician will review and personalize your treatment plan.

Peptide therapy is typically not covered by insurance. However, our pricing includes everything — consultation, medication, and shipping — with no hidden fees.

The assessment process available on the [pepti] website asks a series of medical questions, and the answers provided are reviewed by an independent licensed physician affiliated with our partner physician network. The licensed providers have established exclusionary criteria, and the answers provided determine if the individual is screened out of eligibility for treatment. The licensed clinicians retain the sole decision to prescribe peptide therapy and other compounded medications to patients. Treatment may be denied at the physician's sole discretion. If a prescription is not approved, you will not be charged for the medication.

Pharmacy Providers. [pepti] is a technology platform and is not a healthcare provider, pharmacy, or prescriber. All medications offered through the platform are compounded by independent FDA-registered 503A or 503B compounding pharmacies based on a valid prescription written by a licensed physician for an individual patient. Compounded medications are not FDA-approved as products. The active pharmaceutical ingredients used by our partner pharmacies are sourced from FDA-registered facilities. Compounded medications may not undergo the same testing or quality control as commercially manufactured FDA-approved drugs.

Results vary. Results from peptide therapy and other compounded treatments vary based on individual factors, including age, weight, medical history, adherence to the prescribed protocol, lifestyle factors, and physiological response. [pepti] makes no guarantee of any specific outcome. Statements about peptide therapy and compounded medications offered through the platform have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Product images. Product photographs and renderings shown on this website are for illustrative purposes only. The appearance of vials, packaging, labeling, and other materials you receive may vary and is determined by the dispensing compounding pharmacy.

Off-label use.Many peptides offered through the platform are prescribed for off-label use. “Off-label” means the medication is being prescribed for a use, dose, or patient population that is not specifically approved by the FDA. Off-label prescribing is legal and common in U.S. medical practice when supported by clinical experience and judgment.

Mailing & shipping. Pepti currently dispenses prescription medication to patients in Florida and Texas. All orders ship in unbranded, tamper-evident packaging via expedited delivery from our partner compounding pharmacies. Temperature-sensitive medications ship with insulated packaging and ice packs. Shipping is included at no additional cost. We do not currently ship medication outside Florida and Texas, internationally, or to APO/FPO addresses.

Not for emergencies. [pepti] is not designed for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. For urgent but non-emergency medical questions, contact your primary care provider or use an urgent care service.

No doctor-patient relationship with [pepti]. Your use of the platform does not create a doctor-patient relationship between you and pepti LLC. A doctor-patient relationship is established only between you and the independent licensed physician who reviews your intake and prescribes your treatment. The physicians who use the platform are independent contractors and are solely responsible for the medical care they provide.

Prescription medications. All prescription products require a valid prescription from a licensed healthcare provider. By using the platform, you acknowledge that you are at least 18 years old and that the information you provide is true, accurate, current, and complete. Providing false information may result in inappropriate treatment recommendations or denial of service.

Cosmetic & wellness products.Certain products offered through [pepti] — including skincare, hair care, body care, supplements, men's grooming, sports recovery, and sexual wellness products — are cosmetic or dietary supplement products, not prescription medications. These products do not require a prescription and are not reviewed or prescribed by a physician. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Results vary by individual. Consult your healthcare provider before starting any new supplement or topical product, especially if you are pregnant, nursing, or taking other medications.

pepti LLC · Delaware Limited Liability Company · 131 Continental Dr, Suite 305, Newark, DE 19713 · For media or partnership inquiries, email hello@hellopepti.com. For patient support, email support@hellopepti.com. For privacy and HIPAA inquiries, email privacy@hellopepti.com.