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The process

How [pepti] works.

$99 to get started. Transparent monthly pricing on your medication. Free shipping. Cancel anytime.

$99 one-time onboarding — covers the physician evaluation
Transparent monthly pricing on every medication
Pause or cancel any month, no contract
Physician-led, peptide-focused
FDA-registered 503A/503B pharmacies
Free shipping with every order

The process

Four steps from assessment to your door.

01

Take the free 5-minute assessment

Answer a few questions about your goals, health history, and current medications. No appointment, no waiting room. Free — you don't pay anything until a physician approves your treatment.

02

Pay the $99 onboarding fee

This one-time fee covers the licensed-physician evaluation of your case, secure intake of your medical history, and account setup. You only pay it once. If the physician decides treatment isn't right for you, no medication is prescribed and you won't be charged for it.

03

Doctor reviews & prescribes

A board-certified MD or DO reviews your assessment within 24 hours. If clinically appropriate, they write your prescription and route it to our partner FDA-registered compounding pharmacy.

04

Medication ships to your door

Compounded fresh, packaged in temperature-controlled boxes, and shipped free with full tracking. Most first orders arrive in 5-7 business days. From there, refills come automatically every month — pause or cancel anytime.

What it costs

No hidden fees. Just two costs.

Everything is priced upfront. No insurance navigation, no surprise charges, no add-ons.

Onboarding

$99one-time

A single fee paid when you start. Covers everything below.

  • Licensed-physician evaluation of your full assessment
  • Medical history intake (HIPAA-secured)
  • Treatment plan written by your doctor
  • Patient dashboard set up & verified

Monthly medication

$79–$399/month

Varies by treatment. Same price every month — no insurance markups, no copay surprises.

  • Your prescription, compounded fresh each month
  • Free, tracked, temperature-controlled shipping
  • Unlimited physician messaging through your dashboard
  • Refills managed automatically
  • 24/7 customer support
  • Pause or cancel any month
!
Not approved? You don't pay for medication.

If our physician decides treatment isn't appropriate for you, your medication won't be prescribed and you won't be charged for it. The $99 onboarding fee covers the physician's evaluation either way.

Timeline

From assessment to your door.

Now
5-minute assessment

You finish the assessment online and pay the $99 onboarding fee.

Within 24 hrs
Physician review

A board-certified MD or DO reviews your case and writes your prescription if appropriate.

Day 2-3
Pharmacy compounding

Your prescription is sent to our FDA-registered partner pharmacy and made-to-order.

Day 5-7
Medication delivered

Tracked, temperature-controlled shipping arrives at your door.

Every month after
Automatic refill

Your medication is recompounded fresh and shipped each month. Pause or cancel anytime.

FAQ

Common questions

What's the $99 onboarding fee for?

It covers the licensed-physician evaluation of your assessment, your initial baseline lab review, account setup, and the secure intake of your medical history. It's a one-time fee — you only pay it once when you start with pepti, not every month.

What if I'm not approved?

If our physician decides peptide therapy isn't appropriate for you, you don't pay anything beyond the onboarding fee — your medication won't be prescribed and you won't be charged for it. The $99 covers the physician's time evaluating your case.

What does the monthly price include?

Your prescription medication, ongoing physician messaging, refill management, free shipping, and 24/7 customer support. No add-ons, no surprise charges.

Can I pause or cancel?

Anytime. You're not locked into a contract. You can pause your subscription if you want to take a break (e.g., during travel) or cancel outright. We'll continue any active prescriptions through the end of your billing period.

How long until I get my medication?

Most patients receive their first shipment within 5-7 business days of physician approval. Compounded medications are made-to-order at our partner pharmacy, so production adds 2-3 days on top of standard shipping.

Do you take insurance?

Compounded peptide therapies are typically not covered by insurance, so we operate on a transparent cash-pay model. If you want brand-name GLP-1s through insurance, see our coverage check.

What if I need to talk to my doctor?

Just message them through your account dashboard — there's no extra cost. Most replies happen within 24 hours, and our team is online 24/7 for urgent questions.

Ready to start?

Free 5-minute assessment. Physician review within 24 hours. Medication on your doorstep within a week.

Start free assessment

The assessment process available on the [pepti] website asks a series of medical questions, and the answers provided are reviewed by an independent licensed physician affiliated with our partner physician network. The licensed providers have established exclusionary criteria, and the answers provided determine if the individual is screened out of eligibility for treatment. The licensed clinicians retain the sole decision to prescribe peptide therapy and other compounded medications to patients. Treatment may be denied at the physician's sole discretion. If a prescription is not approved, you will not be charged for the medication.

Pharmacy Providers. [pepti] is a technology platform and is not a healthcare provider, pharmacy, or prescriber. All medications offered through the platform are compounded by independent FDA-registered 503A or 503B compounding pharmacies based on a valid prescription written by a licensed physician for an individual patient. Compounded medications are not FDA-approved as products. The active pharmaceutical ingredients used by our partner pharmacies are sourced from FDA-registered facilities. Compounded medications may not undergo the same testing or quality control as commercially manufactured FDA-approved drugs.

Results vary. Results from peptide therapy and other compounded treatments vary based on individual factors, including age, weight, medical history, adherence to the prescribed protocol, lifestyle factors, and physiological response. [pepti] makes no guarantee of any specific outcome. Statements about peptide therapy and compounded medications offered through the platform have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Off-label use.Many peptides offered through the platform are prescribed for off-label use. “Off-label” means the medication is being prescribed for a use, dose, or patient population that is not specifically approved by the FDA. Off-label prescribing is legal and common in U.S. medical practice when supported by clinical experience and judgment.

Mailing & shipping. All orders ship in plain unmarked packaging via expedited delivery from our partner compounding pharmacies. Temperature-sensitive medications ship with insulated packaging and ice packs. Shipping is included at no additional cost in 45 U.S. states. We do not currently ship internationally or to APO/FPO addresses.

Not for emergencies. [pepti] is not designed for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. For urgent but non-emergency medical questions, contact your primary care provider or use an urgent care service.

No doctor-patient relationship with [pepti]. Your use of the platform does not create a doctor-patient relationship between you and pepti LLC A doctor-patient relationship is established only between you and the independent licensed physician who reviews your intake and prescribes your treatment. The physicians who use the platform are independent contractors and are solely responsible for the medical care they provide.

Prescription medications. All prescription products require a valid prescription from a licensed healthcare provider. By using the platform, you acknowledge that you are at least 18 years old and that the information you provide is true, accurate, current, and complete. Providing false information may result in inappropriate treatment recommendations or denial of service.

Cosmetic & wellness products.Certain products offered through [pepti] — including skincare, hair care, body care, supplements, men's grooming, sports recovery, and sexual wellness products — are cosmetic or dietary supplement products, not prescription medications. These products do not require a prescription and are not reviewed or prescribed by a physician. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Results vary by individual. Consult your healthcare provider before starting any new supplement or topical product, especially if you are pregnant, nursing, or taking other medications.

pepti LLC · Delaware Limited Liability Company · For media or partnership inquiries, email hello@hellopepti.com. For patient support, email support@hellopepti.com. For privacy and HIPAA inquiries, email privacy@hellopepti.com.